All systems are go

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  • Applications

    Hapn mobile and web applications.

    • Mobile App

      Hapn mobile companion app. Available on Android and iOS devices.

    • Web App

      Hapn web application.

  • Device Connectivity

    Device communication with the Hapn platform

  • Alerts

    Delivery of alerts via SMS, Email, and Push Notifications

  • Hapn API

    Hapn API

  • Data Pipelines

    Message processing.

Previous Incidents

[Resolved] Connectivity Issue Detected

Began: Ended: Duration:
  • Device Connectivity

We have detected an issue with our connectivity partner, which might impact device behavior and the activation of new devices. Our team is working to resolve this as quickly as possible. We appreciate your patience and will provide updates as we have more information. Thank you for your understanding.

We are seeing signs of recovery and will continue to monitor the situation as the service returns to normal. Thank you for your patience and understanding. We will provide further updates as needed.

We've now resolved the incident. Thanks for your patience.

[Resolved] Intermittent Errors on Mobile and Web Applications

Began: Ended: Duration:
  • Applications
  • Mobile App
  • Web App

We are currently experiencing intermittent errors on both our mobile and web applications. Our team is actively investigating the issue. We will provide updates as soon as more information is available. No tracker data is being lost. Thank you for being so patient.

We have identified the issue causing intermittent errors on our mobile and web applications and are working to correct it. Rest assured, no tracker data has been lost during this time. We appreciate your patience and will keep you updated on our progress. Thank you for your understanding.

We have fixed the core issue causing intermittent errors on our mobile and web applications. We are now monitoring the recovery process.

The issues causing intermittent errors on our web and mobile applications have been resolved with the fix. Both platforms are now working as expected. No tracker data was lost during this period. Thank you for your patience and understanding.

No further notices from the past 30 days.