All systems are go

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  • Applications

    Hapn mobile and web applications.

    • Mobile App

      Hapn mobile companion app. Available on Android and iOS devices.

    • Web App

      Hapn web application.

  • Device Connectivity

    Device communication with the Hapn platform

  • Alerts

    Delivery of alerts via SMS, Email, and Push Notifications

  • Hapn API

    Hapn API

  • Data Pipelines

    Message processing.

Previous Incidents

[Resolved] Service Degradation Due to Infrastructure Issues

Began: Ended: Duration:
  • Device Connectivity
  • Alerts
  • Hapn API
  • Data Pipelines

We are currently experiencing a recurrence of infrastructure-related issues, which is causing degradation in our message processing pipeline. Some users may experience delays or failures in message ingestion and processing. Our team is actively investigating and working to mitigate the impact. We will provide updates as more information becomes available.

Service recovery is in progress, and message ingestion performance is improving.

The infrastructure provider services returned to normal operations.

[Resolved] Service Outage – Infrastructure Provider Issue

Began: Ended: Duration:
  • Device Connectivity
  • Alerts
  • Hapn API
  • Data Pipelines

We are currently experiencing an issue affecting our infrastructure provider that is impacting service availability. Users are currently unable to log in to the app. Our team is actively monitoring the situation and will provide updates as more information becomes available.

We are observing early signs of recovery from the impacted infrastructure provider issues.

We are seeing continued recovery. Message ingestion may still be delayed.

Recovery is complete. All services, including message ingestion, are now fully operational.

No further notices from the past 30 days.