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- Device Connectivity
- Alerts
- Hapn API
- Data Pipelines
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We are currently experiencing a recurrence of infrastructure-related issues, which is causing degradation in our message processing pipeline. Some users may experience delays or failures in message ingestion and processing. Our team is actively investigating and working to mitigate the impact. We will provide updates as more information becomes available.
Service recovery is in progress, and message ingestion performance is improving.
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The infrastructure provider services returned to normal operations.
[Resolved] Service Degradation Due to Infrastructure Issues
Began: Ended: Duration: -
- Device Connectivity
- Alerts
- Hapn API
- Data Pipelines
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We are currently experiencing an issue affecting our infrastructure provider that is impacting service availability. Users are currently unable to log in to the app. Our team is actively monitoring the situation and will provide updates as more information becomes available.
We are observing early signs of recovery from the impacted infrastructure provider issues.
We are seeing continued recovery. Message ingestion may still be delayed.
Recovery is complete. All services, including message ingestion, are now fully operational.
[Resolved] Service Outage – Infrastructure Provider Issue
Began: Ended: Duration: - Past notices
- No further notices from the past 30 days.